CHAN HEALTHCARE

Audit Model

When we begin auditing for you, you can expect that we will deliver our services in the spirit of our Core Values: Care, Share, Invest and Grow.

Sharing What We Learn
From this process, repeated across multiple health systems in many audit areas, comes our ability to share with you what we have learned about healthcare risks and internal controls. You will have access to our Client Resource Center with internal control best practices identified through our auditing work. Our knowledge sharing capability is a strategic focus and differentiator for CHAN Healthcare, and we are committed to feeding you information that’s available only from a company that audits across hundreds of healthcare facilities.

Plenty of Support
Although your client-based auditors are the key link to a successful partnership, you will soon experience that CHAN Healthcare is much bigger. Our auditors have access to numerous subject matter experts, resources, and tools to give you the highest quality internal audit services. Their work is reviewed by an experienced supervisor to ensure objectivity and that all relevant questions are asked and answered. This supervision is possible by the use of an automated audit system, specifically developed for the healthcare industry. Our secure web-based system supports our internal audit methodology and drives efficiencies by incorporating direct access to deep industry knowledge, data capture, remote supervision and automated deliverables/reporting through the internal audit process. This software supports both annual and ongoing risk assessment activities, as well as all audit work, and has significant reporting capabilities that allows for trending and the performance of additional data analysis, including the identification of the top trends in healthcare risks and strengthening internal controls.

In addition to subject matter experts in the operational areas of healthcare, CHAN Healthcare auditors have access to clinical, coding, compliance, and IT audit expertise. We hire clinicians with in-depth knowledge of clinical processes. Many are trained in data analysis or can get assistance from one of our data analysis specialists. Healthcare companies desiring internal audit coverage in the areas of coding or IT can request any or all of these as part of their service contract.